
Charles G
COSTA MESA, CA | 2014 GMC 1500 SierraMay 13, 2022There was full communication, clear expectations were met.Response from Suburban Cadillac of Costa Mesa
May 14, 2022Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything.Erik M
COSTA MESA, CA | 2021 GMC 1500 SierraMay 9, 2022Excellent customer service. Cruz Peña is friendly and takes the time to listen to what my vehicle is being serviced for.Response from Suburban Cadillac of Costa Mesa
May 10, 2022Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Jamie A
HUNTINGTON BEACH, CA | 2021 GMC YukonMay 5, 2022Paul Aguilar in the service department is consistently helpful, knowledgeable and friendly. And Thomas Bourland went above and beyond spending an hour going over all of the electronics in our Yukon Denali, much appreciated!Response from Suburban Cadillac of Costa Mesa
May 6, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!Bonita M
LOS ANGELES, CA | 2015 Buick EncoreMay 4, 2022Your service dept is wonderful especially Fred Lockett. Your new car sales dept is horrid and rude. I would not recommend them to anyone after the rude service I got.Response from Suburban Cadillac of Costa Mesa
May 5, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!Robert G
FOUNTAIN VLY, CA | 2021 GMC Yukon XLMay 4, 2022Excellent customer service.Response from Suburban Cadillac of Costa Mesa
May 5, 2022Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!Robert E
NEWPORT BEACH, CA | 2013 GMC TerrainMay 4, 2022They messed up the electronic display of information on the screen that no longer displays information like it did in the past. Causing me to have to return today.Response from Suburban Cadillac of Costa Mesa
May 5, 2022Hi. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at (714) 881-5265 so we may assist you in moving forward towards a resolution. Thank you.Cheryl S
NEWPORT BEACH, CA | 2020 GMC TerrainMay 3, 2022Great SetviceResponse from Suburban Cadillac of Costa Mesa
May 5, 2022Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Lisa A
HUNTINGTON BEACH, CA | 2022 Buick Encore GXMay 2, 2022Everyone is so helpful and nice. I enjoyed the waiting room and everyone at the dealership.Response from Suburban Cadillac of Costa Mesa
May 4, 2022Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Buick GMC Cadillac! We do hope we can be of assistance in the future. Take care!Timothy B
HUNTINGTON BEACH, CA | 2017 GMC AcadiaApril 29, 2022As always the service was above and beyond my expectations. I thought I needed brakes done front and rear and also new front rotors. Instead they saved me money by simply re finishing my front rotors and inspected my rear brakes and determined they had plenty of life left saving me hundreds of dollars. Most places would have just done what I thought was needed and taken my money without a second thought. So again excellent service from an amazing team and Fred who’s a top notch service advisor! Nothing but the best from Suburban GMC!!Response from Suburban Cadillac of Costa Mesa
May 2, 2022Hi there, thank you so much for your positive comments about Suburban Buick GMC Cadillac! If you have any further questions, please give us a call. We're always happy to help!Todd O
SANTA ANA, CA | 2018 GMC 1500 SierraApril 28, 2022Went in with AM appt for oil and tire rotation and rolled out at a very reasonable time.Response from Suburban Cadillac of Costa Mesa
May 1, 2022Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!